Privacy Policy

At Addinall HR and Mediation Limited, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.addinall-hr.co.uk or use our services. We are compliant with the General Data Protection Regulation (GDPR) (EU) 2016/679 and the Data Protection Act 2018, which govern the protection of personal data. Please read this policy carefully to understand our views and practices regarding your personal data and how we treat it.
1. Information We Collect
We may collect the following types of personal information from you:
  • Personal Identification Information: Name, email address, phone number, job title, and other relevant personal information that you provide when contacting us or filling out forms on our website.

  • Technical Information: IP address, browser type, device type, operating system, and usage data such as time spent on pages, referring URLs, and other statistics collected through cookies.

  • Professional Information: Any additional information you provide related to your professional background or business needs when requesting services from Addinall HR and Mediation Limited.
2. How We Use Your Information
We use the information we collect in the following ways:
  • To respond to your enquiries and provide you with the services you have requested.

  • To improve our website and services based on feedback and usage patterns.

  • To process any business transactions, including contracts or agreements.

  • To send you relevant updates, newsletters, and marketing materials (if you have opted-in to receive them).

  • To ensure that our website operates efficiently and securely.
3. Legal Basis for Processing Your Data
Under the GDPR, we must have a legal basis for processing your personal data. The legal bases we rely on include:
  • Consent: Where you have given explicit consent to receive marketing communications or provide personal data for a specific purpose.

  • Contractual Obligation: Where processing is necessary to fulfil an agreement or contract with you, such as processing a service request or providing consultancy services.

  • Legal Obligation: Where we need to process your personal data to comply with a legal obligation, such as tax or regulatory requirements.

  • Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving our services, enhancing website security, or maintaining client relationships.
4. Data Sharing and Disclosure
We will not share your personal data with third parties unless:
  • It is required to fulfil a contract or provide our services to you.

  • We are legally required to do so, such as for compliance with legal obligations or protecting our rights.

  • We use third-party service providers (e.g., email marketing platforms, payment processors) who may have access to your data but are required to keep it confidential and only use it for the purposes we specify.
5. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law or regulation. When your data is no longer needed, we will securely delete or anonymise it.
6. Your Rights Under GDPR
As a data subject under the GDPR, you have several rights regarding your personal data:
  • Right of Access: You have the right to request a copy of the personal data we hold about you.

  • Right to Rectification: You can request that we correct any inaccuracies or update your personal data.

  • Right to Erasure: You can request that we delete your personal data in certain circumstances, for example, when the data is no longer necessary for the purposes for which it was collected.

  • Right to Restriction of Processing: You can request that we restrict the processing of your data, such as when you contest the accuracy of your data.

  • Right to Data Portability: You can request that we provide your personal data in a structured, commonly used, and machine-readable format.

  • Right to Object: You can object to the processing of your data in certain circumstances, particularly where we are relying on legitimate interests or direct marketing.

  • Right Not to Be Subject to Automated Decision-Making: You have the right not to be subject to automated decision-making or profiling under certain conditions.
To exercise any of these rights, please contact us using the contact details provided below.
7. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience and gather usage data. Cookies are small text files stored on your device that help us remember preferences, analyse website traffic, and improve user experience.

By continuing to use our website, you consent to our use of cookies in accordance with this policy. You can manage or disable cookies through your browser settings, but please note this may affect the functionality of the site.

8. Security
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, or misuse. These measures include encryption, firewalls, and secure storage practices. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
10. International Transfers
Although we are based in the UK, your data may be transferred to, and stored at, a destination outside the European Economic Area (EEA). If we do transfer your data outside of the EEA, we will ensure appropriate safeguards are in place, such as using Standard Contractual Clauses (SCCs) or other legally recognised mechanisms, to protect your data in accordance with UK and EU data protection laws.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Please review this policy periodically for any updates.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, or if you wish to exercise any of your rights under GDPR, please contact us at:
Addinall HR and Mediation Limited
Addinall HR and Mediation Limited, Lawrence House, 5 St Andrews Hill, Norwich, NR2 1AD, 01603 513516, info@addinall-hr.co.uk
If you believe that we are not processing your data in compliance with the GDPR, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection matters.